Privacy Policy

Last updated: 17/11/2025

Forward Fitness (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, or any Facebook-integrated applications used by Forward Fitness.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect information you voluntarily provide, including:

Name
Email address
Phone number
Shipping or billing information
Account login details (if applicable)

B. Automatically Collected Information

When you visit our site, we may automatically collect:

Device details
IP address
Browser type
Usage data
Cookies and tracking data

C. Information from Facebook or Third-Party Platforms

If you interact with Forward Fitness through Facebook or similar platforms, we may receive:

Public profile information
Email address
Facebook user ID
Any data you have permitted Facebook to share

We only access and use this information in accordance with your permissions and Facebook’s Platform Policies.

2. How We Use Your Information

We may use your information to:

Provide and improve our products and services
Process orders, payments, and customer service requests
Send updates, promotions, and service-related notifications
Personalize and enhance your user experience
Analyze website usage and improve performance
Comply with legal, regulatory, and platform requirements

We do not sell your personal information.

3. How We Share Your Information

We may share your information with:

Trusted service providers (shipping partners, payment processors, analytics services)
Facebook, when required for integration or analytics
Legal authorities, when required to comply with law or enforce policies

We do not share information with third parties for their own marketing purposes.

4. Facebook Data Usage

If you connect or interact with Facebook services through Forward Fitness:

We only access data you permit Facebook to share
Your data is used solely for the features you enable
We comply with all Facebook Developer and Platform Policies
You may revoke permissions through your Facebook account settings at any time
You may request deletion of Facebook-sourced data by contacting us

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, personalize your experience, and analyze usage. You may control or disable cookies through your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and improve our offerings. Facebook data is retained only as long as required for the connected features.

7. Your Rights & Choices

You may:

Access, update, or delete your personal information
Opt out of marketing communications
Request deletion of Facebook-sourced data
Disable cookies through your browser

To make a request, please contact us at: info@forwardfitness.com.au

8. Data Security

We use industry-standard methods to protect your data. However, no online data transmission or storage system can be guaranteed 100% secure.

9. Children's Privacy

Our services are not intended for individuals under 13 years old, and we do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by the “Last Updated” date at the top of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Forward Fitness – Gym Equipment
Email: info@forwardfitness.com.au
Website: https://forwardfitness.com.au